Need help after a crime?

Whether you have been affected by crime – or you know someone who has – we want to make sure you get the best support for you. We know the impact of crime can be life-changing but with the right help and support you can recover from your experience and get your life back on track.

If you think you might have been a victim of crime or want to speak to someone about what might be the best help for you, you can visit or call 0800 011 3116 to speak to a member of the team who will take time to understand your needs and how best to meet them.


Where to get help

If you have been a victim of sexual violence, you will be believed and supported. There are organisations who can help you get access to the support you need, whether you choose to report to the police or not, practical or emotional support, counselling or access to helpline, Live Chat or email support.

For any kind of support, including choosing to report, please contact:

Rape Crisis Tyneside & Northumberland on Telephone: 0191 222 0272

To get support to report, contact:

Victims First Northumbria – Tel: 0800 011 3116


Northumbria Police call 999 in an emergency and 101 in a non-emergency.

SARC – Tel: 03333448283 Email:


Specialist Support Services

We are committed to ensuring the right help is available to all victims and witnesses of crime. Northumbria Police and Crime Commissioner, Kim McGuinness, commissions a range of specialist support services throughout Northumbria listed here.


Victims’ Code

All victims of crime should be treated in a respectful, sensitive, tailored and professional manner without discrimination of any kind. They should receive appropriate support to help them, as far as possible, to cope and recover and be protected from re victimisation. It is important that victims of crime know what information and support is available to them from reporting a crime onwards and who to request help from if they are not getting it.

The Code of Practice for Victims of Crime (Victims’ Code) sets out the services that must be provided to victims of crime by organisations in England and Wales.