What is a Community Trigger (ASB Case Review)?

A Community Trigger (also known as an ASB Case Review) is an important safety net for victims and communities experiencing ASB to request a review of their ASB case and to bring agencies together to find a solution for the victim(s).’

Anti-social behaviour (ASB) covers a lot of different types of behaviour and can affect people in many different ways.

The Community Trigger covers behaviour causing or likely to cause nuisance, annoyance, harassment, alarm or distress to any member of the public or which may have a detrimental effect on someone’s quality of life.

If a victim is unsatisfied with the response they have received from the relevant agencies, and they meet the threshold, a Community Trigger can be activated.

In Northumberland, Tyne and Wear, Community Trigger activations across all of the 6 Local Authorities are coordinated by the Northumbria Office of the Police and Crime Commissioner who will:

  • Acknowledge receipt of your Community Trigger request
  • Contact you to discuss your case and obtain further information
  • Liaise with the relevant Community Safety Partnerships
  • Share information with agencies who are responsible for managing anti-social behaviour
  • Record and publish relevant data relating to Community Trigger activation

Threshold

In Northumberland, Tyne and Wear, the threshold to activate a Community Trigger is:

  • At least three qualifying complaints have been made about anti-social behaviour in the past 6 months and/or;
  • The victim(s) of ASB are considered to be ‘high risk’

How to activate a Community Trigger

If you meet the threshold for the Community Trigger you can contact us to raise a request in the following ways:

Online Form

By Email : enquiries@northumbria-pcc.gov.uk

By Phone: 0191 221 9800

By Post:

Community Trigger Activation
Office of the Police and Crime Commissioner
Victory House
Balliol Business Park
Benton Lane
Newcastle upon Tyne
NE12 8EW

Where can I get victim support?

Publishing Data

There is a legal requirement under the Anti-Social Behaviour Crime and Policing Act 2014 for relevant bodies to publish information including:

Year Performance Report
2022  Available April 2023

 

This information will be published annually on this page. As this is the first year (2022-23) the Office of the Police and Crime Commissioner has coordinated this process, data will be available here in April 2023. For up to date data for Community Trigger activations in your area, please see the following links to your relevant Council:

Newcastle City Council
Northumberland County Council
North Tyneside Council
South Tyneside Council
Sunderland City Council
Gateshead Council

Northumbria Police

Useful documents and information