Accessibility statement for OPCC website

This accessibility statement applies to the OPCC website This website is run by Northumbria Police.

Work on making this site more accessible has been influenced by the Guidelines for UK Government Websites, which incorporate support for the Web Accessibility Initiative (WAI)

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some older PDF documents are not fully accessible to screen reader software
  • Some videos do not have captions
  • Some images may not have alt text
  • Some links may not have a descriptive label
  • Some links may open in a new window
  • Some links may be missing a title attribute
  • Some tables which are used for presentation may not be labelled thus
  • Some embedded content within inline frames may not have a title attribute
  • Some heading elements may be blank

Reporting accessibility problems with this website

If you can’t access something you need on this site, please tell us about it and we will get you what you need in another way:

By email to

To help us understand the problem as quickly as we can, please tell us:

  • the web address or title of the page where you found the problem
  • what the problem is
  • what computer and software you use

Feedback and contact information

If you’d like to contact us about something else, and you need a response, please use our contact page.

If you have made a complaint and you’re not happy with what we did about it, contact the Equality Advisory and Support Service (EASS).

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Northumbria Police is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations[1]

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We are adding text alternatives to new images on an ongoing basis.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents are not fully accessible, for example, they may not be easy to read using a screen reader.

We aim to upload fully accessible PDF and Word documents which are essential to our services. If any documents are found to contain non-accessible parts, please notify us by emailing

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Preparation of this accessibility statement

This statement was prepared on 27 May 2021. It was last reviewed on 27 May 2021.

This website was last tested in June 2023. We are awaiting feedback which will be published here.