Accessibility statement for Northumbria Police & Crime Commissioner website

This accessibility statement applies to the Northumbria Police & Crime Commissioner website northumbria-pcc.gov.uk This website is run by Northumbria Police.

Work on making this site more accessible has been influenced by the Guidelines for UK Government Websites, which incorporate support for the Web Accessibility Initiative (WAI)

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some older PDF documents are not fully accessible to screen reader software
  • Some videos do not have captions
  • Some images may not have alt text
  • Some links may not have a descriptive label
  • Some links may open in a new window
  • Some links may be missing a title attribute
  • Some tables which are used for presentation may not be labelled thus
  • Some embedded content within inline frames may not have a title attribute
  • Some heading elements may be blank

Reporting accessibility problems with this website

If you can’t access something you need on this site, please tell us about it and we will get you what you need in another way:

By email to [email protected]

To help us understand the problem as quickly as we can, please tell us:

  • the web address or title of the page where you found the problem
  • what the problem is
  • what computer and software you use

Feedback and contact information

If you’d like to contact us about something else, and you need a response, please use our contact page.

If you have made a complaint and you’re not happy with what we did about it, contact the Equality Advisory and Support Service (EASS).

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Northumbria Police is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations[1]

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by 30 September 2021.

There may be some situations where contrast between text and the background may not be sufficient, making it difficult for visually impaired users to read the content. This fails WCAG 2.1 success criterion 1.4.3 (contrast minimum). We plan to resolve any contrast issues by 31 August 2021.

Some iframe and frame elements may not have a title or ARIA label, leading screen readers to read out the linked filename which can be meaningless and confusing. This fails WCAG 2.1 success criterion 2.4.1 (bypass blocks). We plan to add title attributes or ARIA labels to all iframe and frame elements by 31 August 2021.

Some links use general text like ‘Click Here’ with no surrounding text explaining link purpose. This fails WCAG 2.1 success criterion 2.4.4: Link Purpose (In Context). We plan to ensure all links have a descriptive label by 30 September 2021.

Some links may open a new window, but do not provide the user with a warning for this behaviour. This fails WCAG 2.1 success criterion 3.2.5: Change on Request. We plan to ensure all links that open a new window are clearly labelled to indicate this behaviour by 30 September 2021.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents are not fully accessible, for example, they may not be easy to read using a screen reader.

We aim to have replaced or fixed any PDF and Word documents which are essential to our services, like forms published as Word documents.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Preparation of this accessibility statement

This statement was prepared on 27 May 2021. It was last reviewed on 27 May 2021.

This website was last tested on 27 May 2021.

View the result of this test undertaken on our website.